March 22, 2017
In partnership with the Swansea Centre for Health Economics (SCHE), Swansea University, WIHSC has been working on a major study commissioned by the Royal National Institute of Blind People (RNIB) to evaluate the impact that patient information and support services in UK NHS ophthalmology departments makes for patients, the clinic and on services more generally.
RNIB were interested to understand the difference that those that provide patient information or support services (most typically called eye clinic liaison officers – ECLOs, or vision support officers) make where they are present in clinics – whether defined in health-related quality of life outcomes (HRQoL) for people with sight loss, capturing or quantifying other benefits that they bring to the running of the clinic.
The study was designed to identified impacts in three domains – for patients, on the clinics in which they operate, and their impact on services more generally. The report concluded that:
The study was led by WIHSC’s Deputy Director, Dr Mark Llewellyn and for more information about the study, please contact Mark – firstname.lastname@example.org.