Heulwen is a former career Welsh Government civil servant with an extensive expertise in health and social care policy and implementation, equality and human rights. She is experienced in working across government, from being the Welsh lead on the Health Act 1999 to becoming a leading figure on the Social Services and Well-Being (Wales) Act 2014. Heulwen worked directly with Ministers and senior politicians throughout this process. She has recently begun to operate on a freelance basis, working at a national, regional and local level in provision of advice and support to the third sector, health boards and local authorities with regards to policy, implementation and practice. She has been working with WIHSC in this regard to date.